Account and Data Deletion

Cadde · Last updated: 5 November 2026 · This is a translation; if there is any difference, the Turkish version applies.

You can delete your account and all your data in Cadde at any time.

In the game (the quickest way)

1. Log in to the game.
2. Open the phone in the bottom right and tap Settings.
3. Tap Delete my account, tick the confirmation box (for accounts created with email, also type your password) and confirm.

Your account closes immediately; your character, name, xCoin and gems, items, home, friendships, likes and season progress are deleted. They are also deleted from backups within 30 days at the latest. Records we are legally required to keep (e.g. purchase invoices) are kept only for that period, with restricted access.

By email

If you can't get into the game, send an email with the subject "Delete my account" from your account's email address to [email protected]. If you logged in with Google, mention it. Your request will be completed within 30 days at the latest.